SHIPPING
Order Processing Time: All orders are processed within 4 business days.
Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
Standard Shipping in Australia AU$10. Estimated 2-6 business days.
Shipping Methods: We use Australia Post for all deliveries.
Order Tracking: A tracking number will be emailed to you once your order has shipped.
International Shipping: We offer international shipping. Prices are listed on each product at checkout and vary from country to country.
Customers are responsible for any customs, duties, or taxes incurred.
Damaged/Lost Items: If your order arrives damaged, please contact us within 7 days with your order number and a photo of the item.
CHOIR CAMP TICKET PURCHASES
Tickets will be delivered via email. Please use this confirmation as proof of purchase and event entry.
REFUNDS
Please choose carefully as Mama Kin Spender is not required to provide a refund or exchange if you change your mind or make a wrong selection.
Mama Kin Spender will provide an exchange or refund for any damaged or faulty items.
Damaged/Lost Items: If your order arrives damaged, please contact us within 7 days with your order number and a photo of the item.
Refunds will be processed to the original payment method within 7 business days.
For any questions regarding this policy, please contact: Mama Kin Spender - mamakinspender@gmail.com
PRIVACY POLICY
Mama Kin Spender respects your privacy and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We only collect information you provide to us by choice, such as name, address, email and phone numbers to process purchases you make via our website.
We do not collect or disclose your information to any services either in Australia or overseas.